Privacy Policy

Effective Date: 1 June 2026

Welcome to Lucky Hunter Casino. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.luckyhunter.au and use our services. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

1. Information We Collect

We collect several types of information from and about users of our website, including:

Personal Identification Information: such as your name, date of birth, email address, postal address, phone number, and payment details.
Account Information: username, password, and other registration details.
Transactional Information: details of deposits, withdrawals, bets placed, winnings, and other gaming activity.
Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
Usage Data: information about how you use our website, products, and services.
Marketing and Communications Data: your preferences in receiving marketing from us and your communication preferences.

2. How We Collect Your Information

We collect information:

Directly from you when you register on our site, place bets, make deposits or withdrawals, or communicate with us.
Automatically as you navigate through the site using cookies, web beacons, and other tracking technologies.
From third parties such as payment providers, identity verification services, and regulatory bodies.

3. Use of Your Information

We use your information to:

Provide and manage your account and services.
Process transactions and payments.
Ensure compliance with legal and regulatory obligations, including anti-money laundering and responsible gambling requirements.
Improve our website, products, and services.
Communicate with you, including sending promotional materials and updates (where you have consented to receive them).
Protect against fraud and unauthorized access.

4. Disclosure of Your Information

We may disclose your personal information to:

Our affiliates, subsidiaries, and service providers who assist in operating our business.
Regulatory authorities and law enforcement agencies as required by law.
Payment processors and financial institutions.
Third-party service providers for marketing and analytics purposes, only with your consent.

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. We use encryption and secure servers to safeguard your information.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which we collected it, including to comply with legal, regulatory, tax, accounting, or reporting requirements.

7. Your Rights

Under Australian privacy laws, you have the right to:

Access the personal information we hold about you.
Request correction of any inaccurate or incomplete information.
Withdraw consent to marketing communications at any time.
Request deletion of your personal data, subject to legal and regulatory obligations.
Complain to the Office of the Australian Information Commissioner (OAIC) if you believe your privacy rights have been breached.

To exercise these rights, please contact us using the details below.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website, analyze usage, and provide personalized content. You can manage your cookie preferences through your browser settings. For more information, please see our Cookies Policy.

9. International Transfers

Your information may be transferred to, and processed in, countries outside Australia. We ensure that appropriate safeguards are in place to protect your personal data in accordance with this Privacy Policy and applicable laws.

10. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically. The updated policy will be effective upon posting.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Lucky Hunter Casino
Email: [email protected]
Phone: +61 2 1234 5678
Address: 123 Lucky Street, Sydney, NSW 2000, Australia